Sony FX6 HDMI port failure

[Tilahun]

My external monitor was connected yesterday to my Sony FX6 new camera and was working fine then all of a sudden the HDMI port of the camera stopped working. I cheked the monitor and the cable and they are working fine. It is a new camera that i only shoot two commercials with it. any help please?

[Mitchel Johnsons]

On 6/7/2024 at 5:42 PM, Tilahun said:

My external monitor was connected yesterday to my Sony FX6 new camera and was working fine then all of a sudden the HDMI port of the camera stopped working. I cheked the monitor and the cable and they are working fine. It is a new camera that i only shoot two commercials with it. any help please?

Hey @Tilahun,

Greetings from Mitchel, It seems like the HDMI port on your Sony FX6 camera stopped working suddenly, even though the monitor and cable are functioning correctly. To troubleshoot, you could try restoring the camera to its default settings and then test the HDMI port again. If the problem continues, you may need to seek professional servicing or repair from Sony.

Thanks